Blank screen with no video display or sound on tcl smart tv

March 27, 2024

Troubleshooting TV Color Issues: A Step-by-Step Guide

Are you experiencing issues with the color quality of your television picture? It can be frustrating when your favorite shows or movies lack the vibrancy they once had. Before you consider calling a technician or rushing to buy a new TV, try these simple troubleshooting steps to see if you can resolve the issue yourself.

1. Change the Channels

First things first, change the channels to see if the color issue persists across different channels. Sometimes, the problem might be isolated to a specific channel or program. If the color looks fine on other channels, then the problem might not be with your TV but rather with the broadcast signal.

2. Check Your Video Cables

Incorrectly connected video cables can also cause color issues. Ensure that your cables are properly plugged into the corresponding jacks on the back or side of your TV. A yellow video cable should be connected to the yellow VIDEO INPUT jack, while component video cables (red, blue, and green) should be connected to the corresponding COMPONENT INPUT jacks. Double-check the connections to eliminate this potential cause of the problem.

3. Verify Antenna Connections

Weak antenna connections can result in poor signal quality, leading to noise and loss of color in the picture. Make sure all antenna cables are securely connected to the jacks on your TV. If necessary, adjust the antenna to improve signal strength. A stronger signal can often restore the color to your picture.

4. Adjust Picture Quality Settings

Sometimes, the issue can be resolved by adjusting the picture quality settings on your TV. Here’s how you can do it:

a. Press the MENU button on your remote control.
b. Navigate to the picture quality menu using the ARROW buttons.
c. Select picture controls and adjust settings such as brightness, color, contrast, tint, and sharpness to improve the picture quality.

Variations in Accessing Picture Quality Controls:

  • Some TCL TVs may require you to press the MENU button and then use the CH+/- buttons to select the video menu, with VOL+/- buttons used to adjust settings.
  • Alternatively, you may need to press the MENU button repeatedly to select the adjust menu, then use the CHANNEL buttons to highlight the picture item you want to adjust, adjusting with VOLUME + or -.

Resetting to Factory Preset Values:

If you’re unsure about the changes you’ve made or want to start fresh, you can reset all adjustments to factory preset values. Depending on your TV model, this can be done by pressing CANCEL or RESET on the remote or selecting Reset from the menu while making picture adjustments.


Before panicking over color issues on your TV, try these troubleshooting steps to see if you can resolve the problem on your own. By checking cables, adjusting settings, and ensuring proper signal reception, you might be able to restore vibrant colors to your viewing experience without the need for professional assistance. If the problem persists, consulting your TV’s user manual or contacting customer support for further assistance may be necessary. Happy viewing!

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